Privacy policy
Thoroldstone International Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our export services.
1. Information We Collect
Personal Information: When you contact us or request quotes, we may collect:
- Name and company name
- Email address and phone number
- Business address and country
- Product requirements and order specifications
- Communication preferences
Automatic Information: Our website may automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and quote requests
- Process and fulfill export orders
- Provide customer support and updates
- Improve our services and website
- Send relevant business communications (with your consent)
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell your personal information. We may share information with:
- Shipping partners and logistics providers (to fulfill orders)
- Payment processors (for transaction processing)
- Government authorities (when required by law)
- Professional advisors (lawyers, accountants) under confidentiality
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. International Data Transfers
As we operate internationally, your information may be transferred to and processed in countries outside Nigeria, including Canada, Europe, and Asia. We ensure appropriate safeguards are in place for such transfers.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge complaints with relevant authorities
7. Cookies
Our website may use cookies to improve user experience. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children's Privacy
Our services are intended for business users. We do not knowingly collect information from individuals under 18.
10. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Thoroldstone International Limited
Email: info@thoroldstone.com
Phone: +2348035393092
Address: 20A, Block 10, Millennium Estate, Ginti, Ikorodu,
Lagos, Nigeria
Last updated: 27 July, 2025
